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Guarantee of our products


IconLovely.com customers benefit from the trust offered by prestigious brands, as they use top quality materials to produce our items.

The customer will always have a guarantee against manufacturing defects for the time specified by law (or longer if this additional guarantee is offered by the brand itself).


Defects or damage due to incorrect use or handling of the material or wear and tear caused by normal use are not included in this warranty.

Pursuant to Article 14.1 of Regulation 524/2013 on online dispute resolution for consumer matters, we inform you of the existence of an online dispute resolution platform provided by the European Commission, as well as the possibility of submitting your claim through it by accessing the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage